Showing posts with label Reception. Show all posts
Showing posts with label Reception. Show all posts
Thursday, 19 September 2013
New in 2014: providing bed clothes and towels in the bungalows and apartments
As standard equipment in the bungalows and apartments, in 2014 we will be providing bed clothes and towels. Replacement of all this will be done approximately every 7 days. This is a basic service that will ease the stay of the guests.
Wednesday, 7 August 2013
Prices for 2014 already available
Prices for the next 2014 season are already available in our web site, more specifically as PDF here. There are some changes in the bungalows/apartments that will be explained in the next posts.
As for the camping plots we distinguish now adults and children. In most camping places children are aged from 3 to 12. Surprisingly here it will be from 3 to 16 years old. The cause of this extension from 12 to 16 is just to adapt better to the tourist tax. As you know, following orders from the inept political dictatorship in Catalonia, we have now to apply a tourist tax of 0,5 € for the persons > 16 years old, for a maximum of 7 days. Distinguishing in this way between adults and children makes it easier to apply this tax, because only adults will pay it.
As for the camping plots we distinguish now adults and children. In most camping places children are aged from 3 to 12. Surprisingly here it will be from 3 to 16 years old. The cause of this extension from 12 to 16 is just to adapt better to the tourist tax. As you know, following orders from the inept political dictatorship in Catalonia, we have now to apply a tourist tax of 0,5 € for the persons > 16 years old, for a maximum of 7 days. Distinguishing in this way between adults and children makes it easier to apply this tax, because only adults will pay it.
Saturday, 3 August 2013
Brochure 2014
The new brochure for 2014 is ready and we are going to distribute it in a few months, we still have some few boxes with the old one ;-) Anyway it is already in our web here.
The new brochure focuses on the beaches, removes the detailed info about bungalows and adds new photos about services and playgrounds.
The new brochure focuses on the beaches, removes the detailed info about bungalows and adds new photos about services and playgrounds.
Sunday, 24 March 2013
In advance
Caravaning Club Osona will take this summer some 100 camping places, from beginning to the 30 June. The area they will occupy is between streets 20 and 23. Today some of them are already mounting the caravans, in advance to the campsite's opening day, the 28th of Marz.
Friday, 1 February 2013
Efforts for control
In 2013 we will introduce 'control wristbands', in an effort to increasy security. From start to end season, all the clients will have to wear a fixed wristband. We are defining now the material, dimensions and overall design so that it will be the most confortable. The goal is to wear something that does not disturb you and also that you are not ashamed of wearing it. The design (colors, symbols...) will be as unobstrusive and casual as possible, while at the same time providing us with enough clues as to recognise it from nearby. Final design will be disclosed in about one month.
Tuesday, 8 January 2013
Saying goodbye to the fax
The fax machine has been these last years mainly a source of unwanted publicity, and since almost no client uses it we have decided to remove it. Email is now prevalent, facebook is more and more used... Removing the fax also allows us to simplify a bit the phone lines in the reception.
Monday, 24 December 2012
Sunday, 7 October 2012
Cameras around the entrance
Continuing with the security, we have now installed several cameras around the entrance to the campsite and inside the reception. This should be helpful in order to prevent and review unauthorized access.
Tuesday, 18 October 2011
Here comes Rubina Resort
This monday we have finally changed our name to 'Camping Rubina Resort'. In the last days some camping guides have already been updated, but it will be a long way to update most guides, websites, blogs, and also the physical signs on the road, in Empuriabrava and inside the campsite. Apologises to all the clients that may feel that the old name was better, we hope that in the long term it is better to be identified with the name of the area (La Rubina) around us.
Wednesday, 25 August 2010
What to do with bureaucracy
After some hours looking for a paper, the girls at the reception show us a fun way to solve the bureaucracy problem. We have been told that after seing these images, the spanish government has gone into panic mode and they are preparing a communication campaign so the sheeps keep pasturing.
Sunday, 15 August 2010
Survivors in the reception
Here is the reception team this summer 2010. After long discussions for a bigger, smaller, shadower, sunnier, isolated, crowded or whatever place, they wanted to prove that they are still alive and kicking all that moves, so their family stops phoning thinking like they were in Pakistan.
Monday, 2 August 2010
Fortunately everything has a price (2011)
As usual in these days of the year, we publish the prices for next year, 2011. They are available in the 'Prices' section of our website...
The increase is due to several reasons. First, this year 2010 we did not increase prices, but predicted inflation here in spain for the period 2009-2011 is said to be about 2% or more. Second, from the beginning of July 2010, the spanish government has increased the taxes that we have to apply to all the prices, from 7 to 8%. Third, the new swimming pool bring some costs like more water and electricity consumption, as well as hopefully an advantage to a lot of campers here.
The increase is due to several reasons. First, this year 2010 we did not increase prices, but predicted inflation here in spain for the period 2009-2011 is said to be about 2% or more. Second, from the beginning of July 2010, the spanish government has increased the taxes that we have to apply to all the prices, from 7 to 8%. Third, the new swimming pool bring some costs like more water and electricity consumption, as well as hopefully an advantage to a lot of campers here.
Saturday, 17 July 2010
The adhesive that never existed
We had planned a magenta-coloured adhesive for this year, in order to better control the entrance of vehicles in the campsite. The adhesive had to be the one you see in the above picture... Well, at the last minute, it was decided to stop using adhesives at all. Adhesives in the last years are being regarded as a primitive way of control, mainly for clients that are coming from hotels or other accomodations, or just young people that start going on holidays. Besides, as a control system, it opens many doors to failures.
Indeed, since some 6 years we are using, at the campsite entrance, a control system based on cameras that try to recognise the plate number. This is far from perfect, mainly because our entrance does not follow a straigh line, and vehicles sometimes are bad situated for the (dumb) cameras to read the plate number. Anyway, we think that this is the future and therefore this year we have also provided the night guards with a computer that helps them working with that system and ask for a plate number when the gate does not open.
So, we apologize for the lose of a campsite characteristic, hoping that in the long term it will help new clients accept more easily our campsite. What do you think about it? Would you like that we still put the adhesive in the vehicle? Do you like it as an option? We may also have them to give to anyone that asks for it.
Indeed, since some 6 years we are using, at the campsite entrance, a control system based on cameras that try to recognise the plate number. This is far from perfect, mainly because our entrance does not follow a straigh line, and vehicles sometimes are bad situated for the (dumb) cameras to read the plate number. Anyway, we think that this is the future and therefore this year we have also provided the night guards with a computer that helps them working with that system and ask for a plate number when the gate does not open.
So, we apologize for the lose of a campsite characteristic, hoping that in the long term it will help new clients accept more easily our campsite. What do you think about it? Would you like that we still put the adhesive in the vehicle? Do you like it as an option? We may also have them to give to anyone that asks for it.
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